Terms of Service

These Terms of Service ("Terms") govern your use of PetWurx dog training management software. By using our service, you agree to these Terms.

1. Acceptance of Terms

By accessing or using PetWurx, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not access the service.

2. Description of Service

PetWurx is a cloud-based software platform designed specifically for dog trainers to manage their business operations, including:

• • Client and dog profile management
• • Training session scheduling and tracking
• • Progress reporting and analytics
• • Invoicing and payment processing
• • Business management tools

3. User Registration and Accounts

Account Creation

• • You must provide accurate and complete information when creating an account
• • You are responsible for maintaining the security of your account credentials
• • You must be at least 18 years old to use our service
• • One person or entity may not maintain more than one free account

Account Responsibility

• • You are responsible for all activities that occur under your account
• • You must notify us immediately of any unauthorized use of your account
• • We are not liable for any loss or damage from unauthorized account access

4. Subscription and Payment Terms

Free Trial

• • We offer a 14-day free trial with full access to features
• • No credit card required to start the trial
• • Trial automatically expires without converting to paid subscription

Paid Subscriptions

• • Subscriptions are billed monthly or annually in advance
• • All fees are non-refundable except as expressly stated
• • We may change pricing with 30 days' notice to existing subscribers
• • Failed payments may result in service suspension or termination

Cancellation and Refunds

• • You may cancel your subscription at any time
• • Cancellation takes effect at the end of your current billing period
• • No refunds for partial months or unused portions of prepaid subscriptions
• • We may offer prorated refunds at our sole discretion

5. Acceptable Use Policy

You agree not to use PetWurx to:

• • Violate any applicable laws or regulations
• • Infringe on intellectual property rights
• • Upload malicious code or viruses
• • Attempt to gain unauthorized access to our systems
• • Use the service for any unlawful or fraudulent purpose
• • Harass, abuse, or harm other users
• • Reverse engineer or attempt to extract source code
• • Resell or redistribute the service without permission

6. Data and Content

Your Data

• • You retain ownership of all data you input into PetWurx
• • You grant us a license to process your data to provide the service
• • You are responsible for the accuracy and legality of your data
• • You must have proper consent to store client information

Data Backup and Export

• • We regularly backup your data for disaster recovery
• • You can export your data at any time through the service
• • We will provide data export assistance upon account termination
• • Data may be deleted 90 days after account termination

7. Service Availability and Support

Service Level

• • We strive for 99.9% uptime but do not guarantee continuous availability
• • Planned maintenance will be announced in advance when possible
• • We are not liable for service interruptions or data loss

Customer Support

• • Email support is available for all subscribers
• • Response times vary by subscription level
• • We provide reasonable technical support during business hours

8. Intellectual Property

PetWurx and all related content, features, and functionality are owned by us and are protected by intellectual property laws. You may not:

• • Copy, modify, or distribute our software or content
• • Remove or alter any proprietary notices
• • Create derivative works based on our service
• • Use our trademarks without permission

9. Privacy and Security

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Limitation of Liability

To the fullest extent permitted by law, PetWurx shall not be liable for:

• • Indirect, incidental, special, or consequential damages
• • Loss of profits, data, or business opportunities
• • Damages resulting from service interruptions or data loss
• • Actions of third parties or force majeure events

Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless PetWurx from any claims, damages, or expenses arising from your use of the service, violation of these Terms, or infringement of any rights of others.

12. Termination

Termination by You

• • You may terminate your account at any time
• • Termination takes effect at the end of your current billing period
• • You remain responsible for all charges incurred before termination

Termination by Us

• • We may terminate accounts for violation of these Terms
• • We may terminate with 30 days' notice for any reason
• • We may immediately suspend accounts for security or legal reasons

13. Governing Law and Disputes

These Terms are governed by the laws of [Your State/Country]. Any disputes will be resolved through:

• • Good faith negotiation first
• • Binding arbitration if negotiation fails
• • Courts of [Your Jurisdiction] for injunctive relief

14. Changes to Terms

We may modify these Terms at any time. We will notify users of significant changes by email or through the service. Continued use after changes constitutes acceptance of the new Terms.

15. General Provisions

• • Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement
• • Severability: Invalid provisions do not affect the rest of the Terms
• • No Waiver: Our failure to enforce any provision is not a waiver
• • Assignment: We may assign these Terms; you may not without our consent

Contact Information

If you have questions about these Terms, please contact us:

• • Email: legal@petwurx.com
• • General Support: support@petwurx.com
• • Contact Form: Contact Page